Shipping Costs & Delivery Times
Below are the shipping method options and costs. Please refer to your and (email or mobile messages) for the most up-to-date information.
|Standard 1-3 Day Shipping (Orders $50 and over)||FREE|
|1-3 Day Shipping (Orders under$50)||$5.95|
|FLASH 1-2 Day Shipping*||FREE (after enrollment)|
|Guaranteed 2 Business Day Shipping||$10.95|
|Guaranteed 1 Business Day Shipping||$16.95|
bghrs.com offers 1-3 business day shipping as our standard shipping option on all merchandise orders. 1-3 business day shipping is FREE on orders $50 and over (excluding taxes) – no promotion code needed. For merchandise orders totaling less than $50, there is a delivery charge of $5.95 for Standard 1-3 Day shipping. Depending on the carrier, your order may arrive on a weekend. See below for more details on and specific shipping situations.
Gift Cards are shipped separately from merchandise orders with USPS First Class Mail for FREE and arrive in 3-5 business days. Expedited shipping is also available: 2 Day Shipping is $10.95 and 1 Day Shipping is $16.95. Please note shipping cutoff times and estimated delivery in the checkout.
Hawaii & Alaska
For shipments to Hawaii and Alaska, we offer USPS (Priority) standard shipping, 2 Day and 1 Day shipping services. Shipping is FREE for orders $50 and over and $6.95 for orders under $50. We regret that we are unable to ship to Hawaii, or Alaska.
We ship to Puerto Rico via our 1-3 business day standard shipping. Expedited shipping options are also available. We regret that we are unable to ship to Puerto Rico.
If you are shipping to a U.S. P.O. Box, we offer USPS Priority standard shipping. Shipping is FREE for orders $50 and over and $6.95 for orders under $50 We regret that we are unable to offer expedited shipping to P.O. Box addresses. If your shipment contains , you must use USPS Ground (Parcel Post) and may experience longer than our standard transit times. Orders to P.O. Box addresses may be delivered on weekends.
APO/FPO/DPO Military Addresses
Standard shipping to APO, FPO, and DPO addresses is via USPS Priority. Due to military handling time, delivery to some destinations may take up to 21 days. Shipping is FREE on orders $50 and over, and $6.95 on orders under $50. We regret that we are unable to ship or offer expedited shipping to APO, FPO, DPO military addresses.
Parcel Forwarding Services
If you choose to use a parcel forwarding company, we will not be liable for any damage, defect, or loss that occurs. We will not offer replacements or refunds for orders or items that are reported missing or damaged that we reasonably believe to have been delivered to a parcel forwarding company. Any order addressed to a parcel forwarding company is placed at your own risk. Sephora is not responsible for lost or stolen packages.
For delivery to Canada, please consult on .
For other destinations, please visit our page for details.
Multiple Shipping Addresses
We are unable to ship to multiple addresses in a single order. To ship to multiple addresses, we recommend placing a separate order for each address.
Restricted Hazardous Items
Certain items, including aerosols and alcohol-based products (e.g. pressurized spray cans, hairspray, nail polish remover, etc.) are restricted from air-transport due to the U.S. Department of Transportation regulations and must be shipped by ground shipping only and will potentially take additional time to arrive. Please reference your estimated delivery date during checkout and post-purchase notifications for estimated delivery. We regret that we are not able to offer expedited shipping or shipping to Alaska, Hawaii, or Puerto Rico on orders with restricted items.
Business Days & Holidays
All orders process and ship Monday – Friday, excluding federal holidays within the United States. Based on the shipping method selected at checkout, if the order is placed after the cut-off time, it will be processed the following business day.
Packages do not ship from our distribution centers on weekends or the following US holidays:
- New Year’s Day
- Martin Luther King Jr. Day
- President’s Day
- Memorial Day
- 4th of July
- Labor Day
- Columbus Day
- Veteran’s Day
To better serve our clients, we use merchandise inventory from all our Black Girls Hair Rocks warehouses across the country. You will receive multiple shipments when your order is being fulfilled by multiple warehouse locations. You will receive a notification via email when your order is being split into multiple shipments. There is no additional shipping fee when your order is split into multiple shipments. Alternatively, we may combine multiple orders into one shipment. Your credit card will be charged when your order is packaged and ready to be shipped. If you are receiving your order in multiple shipments, your credit card may be charged multiple times as we only charge your credit card when the product you ordered is packaged and ready to be shipped.
When your order is ready to be shipped, you will receive a shipment confirmation e-mail. Most of our orders are shipped within 1-2 business days after the order has been placed. The e-mail will contain shipment details, your tracking number, and a link to the selected carrier site. To track the order, click on the tracking number located near the bottom of the e-mail. To track an order on Sephora.com, visit the area. You will need to sign in to access your account information. Title to the products in your order is transferred from Sephora to you when your credit card is charged and your products are shipped. The risk of loss with respect to the products in your order is transferred from Sephora to you when your order is delivered to you. This transfer of title does not affect our returns policy, available .